At Zynvora Technologies, we are committed to delivering high-quality digital solutions and maintaining complete transparency with our clients.
Because all of our services are custom-made digital services, this Refund Policy explains when refunds are available and when they are not.
1. Digital Services
Zynvora Technologies provides custom digital services including but not limited to:
- Website Development
- Custom Software Development
- Mobile Application Development
- Digital Marketing
- Graphic Design
- Branding
- Video Editing
- UI/UX Design
- Business Automation Solutions
Since every project is created specifically for each client, all work requires dedicated time, planning, resources, and expertise.
2. Non-Refundable Payments
All payments made to Zynvora Technologies are non-refundable.
This includes:
- Advance Payments
- Project Deposits
- Milestone Payments
- Final Payments
- Consultation Fees
- Design Charges
- Development Charges
Once payment has been received, it cannot be refunded.
3. Project Commencement
A project is considered officially started when:
- Payment has been received.
- Project planning has begun.
- Design work has started.
- Development work has started.
- Research or consultation has begun.
After project commencement, no refunds will be issued under any circumstances.
4. Change of Mind
Refunds will not be provided if a client:
- Changes their mind.
- Decides not to continue the project.
- Chooses another service provider.
- No longer requires the service.
5. Client Delays
If the client delays communication, approvals, content submission, or project requirements, the project may be paused.
Such delays do not qualify for a refund.
6. Completed Work
Once any part of the agreed work has been completed or delivered, payments remain non-refundable.
7. Project Cancellation
If the client cancels a project after work has started:
- Payments already made remain non-refundable.
- Work completed up to the cancellation date may be delivered at Zynvora Technologies' discretion.
8. Revisions
We are committed to client satisfaction.
Reasonable revisions are provided according to the agreed project scope.
Additional revisions outside the agreed scope may require additional charges.
9. Service Quality
If a client experiences any concern regarding project quality, we encourage them to contact our team.
We will make reasonable efforts to resolve issues through revisions, improvements, or technical support rather than refunds.
10. Chargebacks & Payment Disputes
Clients agree not to initiate chargebacks or payment disputes without first contacting Zynvora Technologies.
We are committed to resolving concerns through professional communication whenever possible.
11. Policy Changes
Zynvora Technologies reserves the right to update this Refund Policy at any time without prior notice.
The latest version will always be available on our website.
12. Contact Us
For questions regarding this Refund Policy, please contact:
Zynvora Technologies
Email: support.zynvoratechnologies@gmail.com
Website: www.zynvoratechnologies.com
By purchasing any service from Zynvora Technologies, you acknowledge that you have read, understood, and agreed to this Refund Policy.